Flotogram privacy policy

Effective 4 October 2026

Who we are

Flotogram is made by Lucky Bulldozer, which is Dan Monaghan. Questions about this policy or your data: support@flotogram.com.

What happens on your phone

Flotogram uses the camera, the motion sensors, and on phones that have them the depth sensors (LiDAR on the back, and TrueDepth on the front when you flip to the selfie camera), to place your photos in the room around you. Cut-outs (lifting a person or thing out of a photo) are worked out on your phone with Apple's Vision framework.

The live camera feed and live depth are used in the moment and not stored. What Flotogram keeps is what you make: your Flotos (the photos and video frames you capture, where each one was taken in the room, and the depth recorded with them so they can be shown in 3D), your scenes, your Captures, and videos you choose to import.

Face and depth data

When you flip to the selfie camera, Flotogram uses the front TrueDepth camera. It reads depth so that photos already in the room sit correctly in front of or behind you. That is used in the moment and not stored.

A photo you take with the selfie camera keeps a depth map of that picture so it can be shown in 3D, the same as a photo taken with the back camera keeps its LiDAR depth. It is stored with the photo: on your phone, in your private iCloud library if you use iCloud, and in the public Feed only if you post that scene. Deleting the photo, the scene or the post deletes it.

Flotogram does not recognise or identify faces, and keeps no face mesh, expressions or eye position. This data is never shared with anyone else, and never used for advertising or to track you.

Your library in iCloud

If you're signed in to iCloud, Flotogram keeps a copy of your scenes, Captures and imported videos in your own private iCloud storage, so they come back if you reinstall and appear on your other iPhones. It uses Apple's CloudKit, under your Apple ID and your iCloud storage plan. That storage is private to you: we can't read it, and neither can anyone else. Apple's own privacy policy covers how iCloud stores it.

To stop it, sign out of iCloud or turn iCloud off for Flotogram. To delete what's there, go to Settings › your name › iCloud › Manage Account Storage › Flotogram.

The Feed

The Feed is public. When you publish a scene, these become visible to everyone who uses Flotogram:

• the scene itself: its photos and frames, and how they sit in space relative to each other
• its thumbnail, name and caption, and when you posted it
• the name you chose for the Feed

Posts are stored in Flotogram's public iCloud database (Apple's CloudKit). Apple attaches an anonymous identifier to each post so it knows who may change or delete it. That identifier isn't your name, email or Apple ID, and other people only ever see your Feed name. Before your first post you agree to the community guidelines, which don't tolerate objectionable content or abusive behaviour.

You can delete any of your posts from its menu in the Feed, and change your Feed name the same way.

Reports and blocking

If you report a post, we keep what you reported, the reason you picked, its text, and your anonymous identifier, so we can review it. We also send the post's title, its caption, who posted it and your reason, but not who reported it, through a small service of ours (mod.flotogram.com) that emails them to us, so we know a report is waiting. That service keeps no copy of any of it and no IP address; it only remembers for a day that a post has been reported, so one report doesn't send twenty emails. We review reports within 24 hours and remove posts, or everything from a person, that break the guidelines. The list of removed posts and banned identifiers is stored in the public iCloud database so every copy of Flotogram can hide them.

Blocking someone stays on your phone: it hides their posts from you and tells no one.

Purchases

Flotogram is free to try. Unlocking it is a purchase through Apple. Apple handles the payment and we never see your payment details, name or email. The app only asks Apple whether this Apple ID has unlocked Flotogram, or first got it back when it was a paid app, so earlier buyers keep it unlocked.

How Flotogram is used

To see where Flotogram is confusing and fix it, the app sends us an anonymous record of how it's used: which steps of the tour you reach, which buttons and panels you use, what didn't work (a lift that found nothing, tracking trouble, the phone getting too hot), the unlock screen, and crash and hang reports from iOS. Each record carries the app version, the iPhone model and a random number for this install that changes every 90 days.

It never includes your photos, videos or anything you type, your name, Apple ID or iCloud identity, your location, or your IP address. It isn't linked to you and isn't used for advertising. Turn it off in Settings › Flotogram › Share usage stats.

Photos and notifications

Flotogram saves to your Photos only when you ask it to, and imports only the videos you pick. It doesn't read the rest of your library. Notifications, like that email, are used only to tell the people who review reports that a new one has come in.

Children

Flotogram isn't made for children under 13, and they shouldn't post to the Feed. If you think a child has posted, email us and we'll remove it.

Your choices

• Delete your Feed posts and change your Feed name in the app, any time.
• Delete your private iCloud copy in Settings, as above.
• Delete everything on the phone by deleting the app.
• Ask us to remove your Feed name, your posts or anything else linked to your identifier: email support@flotogram.com and we'll do it within 30 days.

Changes

If this policy changes, the new version goes here with a new date. If the change matters, the app will say so too.